Get in touch
Point of no return

Time for a new eCommerce era

We empower fashion brands to reduce online product returns, shrink the environmental footprint, and guide shoppers to discover and buy products they'll truly love.
Join the waitlist Arrow
↓     Scroll to learn more
H&M Asket ICIW J. Lindeberg Other stories Björn Borg Gina Tricot TWOTHIRDS Adoore Aimn

The Returns Reduction Software for leading fashion brands

eComID's modular Returns Reduction Solution helps fashion brands prevent product returns before they happen, driving higher customer satisfaction, loyalty, and profitability.

Our mission is supported by investors like H&M Group Ventures, CapitalT, and industry-leading strategic angel investors.

The unique and proactive eComID returns reduction solution has become an important part of our strategy to tackle returns.
Linn Thor Head of E-Commerce, & Other Stories Other stories
eComID's proactive product returns and carbon reduction technology, enables us to promote more sustainable shopping habits.
Rosaline Coker E-commerce Operations Manager, Björn Borg Björn Borg
Partnering with eComID helps us enhance our shopping experience through advanced AI, fostering more sustainable shopping.
Erik Björk Deputy CEO & Chief Growth Officer, ICANIWILL ICIW
eComID's returns prevention technology is an important part of our mission to support our customers in making more sustainable shopping decisions.
Anders Gustavsson COO, aim'n Aimn
Our partnership with eComID will further reduce the environmental footprint of our products, as we develop a cradle-to-cradle product life cycle approach.
Lutz Schwenke Founder & CEO, TWOTHIRDS TWOTHIRDS
As seen in
Wall Street Journal VOGUE Business WWD Scandinavian MIND Dagens Industri Breakit
Point of no return
The online returns problem
$3 trillion
in costs of global retail returns last year
100 million
metric tons of carbon dioxide emissions
17 billion
kilograms of returns in landfills
$21
Cost per returned item
$46

The carbon footprint resulting from returns has reached alarming levels. Economically, businesses absorb billions in returns-related costs. According to McKinsey, retailers pay between $21-46 per returned product.

Change

Time for a change

Change is urgent, and we're propelling the shift towards conscious shopping by enabling fashion brands worldwide to collaborate on a grand scale.

eComID incentivizes responsible online shopping behavior and promotes a sustainable system for both the industry and the environment.

Our Promise

Promise to brands

Contact us to receive the code that unlocks this section. eComID was founded with the mission to support fashion brands, and this promise is a part of this commitment.

Our impact
76%
of shoppers exposed to the eComID solution will reduce their product returns
1 million
shoppers engage with the eComID solution across the globe daily
7/10
of shoppers share insights provided by the eComID solution with their friends
The new default

The intent to
retain every item

It's time to rethink the extreme convenience concepts that characterized the early days of online shopping, such as unconditional free returns.

The practice of making informed and conscious purchases, intending to keep every item, must replace ordering with the expectation of calculated returns.

For shoppers

Empowering
smarter shopping

eComID isn't just for brands; it's also designed to enhance the shopping experience for customers. By pioneering smart shopping, we guide shoppers to discover products that are tailored to their preferences.

In this new era of eCommerce, it will be easier and quicker than ever before for customers to find products they love and wish to keep, reducing the need for returns.

Be part of the change

Are you a fashion brand ready to redefine the future of eCommerce? Secure your spot in our collaborative community and contribute to reshaping the industry. Together, we're ushering in a new era of sustainable shopping that benefits us all.

Join the waitlist